FAQ's

Product Information

• What is Huntress and how can it help increase revenues?
  A contact management tool that operates within Microsoft Outlook®, Huntress helps your organization increase revenues by increasing the efficiency of sales activities, while providing the tools for analyzing which activities are providing the best value and which are wasting precious resources for little or no return on investment.
• Who should use Huntress?
  Sales professionals who want to increase commissions and executive managers who want to increase revenues will find Huntress invaluable. Due to its high value and modest pricing, Huntress is also ideal for small businesses and self-employed individuals managing customer and prospect data.
• Why is Huntress only available in Microsoft Outlook® 2000 and later versions?
  Outlook® varies quite a bit from one version to the next. In order to keep our product cost effective for our clients, we have chosen to focus our resources on high quality solutions for a smaller number of environments.

Technical Support

• Why are my Huntress tool bar buttons not operating correctly?
  Most likely, your macro security is set to "high" or "very high." Contact your Advena Artemis technical support representative to discuss digital certificate options, or reset your macro security to "medium." Please note, if you reset your macro security, you will have to exit Microsoft Outlook® and restart to enable your new security settings. The first time you use your Huntress tool bar buttons at the "medium" macro security setting, a message will appear warning you the buttons contain macros.
• How can I convert the standard Microsoft Outlook® form that I used to create my existing contacts into the Advena Artemis contact form?
  A utility has been provided in the Huntress menu called “Convert to Huntress Contact Form” to convert your existing Outlook® contacts to the new Huntress form.
• How can I make the Huntress contact form my default contact form?
  Left click the Contacts folder icon and select Properties. Then select “Huntress Contact Form” using the drop down arrow next to the “When Posting to This Folder Use” field.